Frequently Asked Questions

  • All rugs are professionally cleaned off-site in a controlled facility designed specifically for fine rug care. This allows us to properly dust, wash, rinse, and dry each rug using techniques appropriate for Persian, Oriental, wool, silk, and antique rugs. We provide complimentary pickup and delivery throughout San Diego County.

  • Yes. Handmade, Persian, Oriental, and antique rugs require specialized care. Each rug is evaluated individually before cleaning to determine fiber type, dye stability, construction method, and condition. We use appropriate washing techniques to preserve color, structure, and longevity.

  • Typical turnaround time is 7–14 days depending on the rug’s size, condition, and any restoration needs. If additional services such as stain treatment, fringe repair, or color correction are required, we will discuss timing with you before proceeding.

  • Yes. We offer complimentary pickup and delivery throughout San Diego County, including La Jolla, Del Mar, Rancho Santa Fe, Carlsbad, Encinitas, and surrounding areas. Scheduling is coordinated after your rug assessment is reviewed.

  • Pricing depends on the rug’s size, fiber type (wool, silk, synthetic), condition, and any restoration work required. Because each rug is unique, we provide personalized assessments rather than flat pricing. You can request a rug assessment through our contact form for a detailed quote.

  • Yes. We clean wool, silk, Persian, Oriental, and fine handmade rugs. Each fiber requires different handling, washing methods, and drying procedures to ensure proper preservation.

  • Yes. We offer professional rug restoration services including fringe repair, reweaving, dye correction, and structural repairs. Restoration work is assessed individually and discussed before any repairs are performed.

  • After submitting your request, we review your rug details and respond with next steps. We may request photos to properly evaluate fiber type, condition, and any stains or damage. Once approved, we schedule pickup and begin the cleaning or restoration process.

Request a Free Rug Assessment

If you’re unsure how your rug should be cleaned or cared for, we’re happy to take a look and provide an honest recommendation.